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Title
Text copied to clipboard!Credit Controller
Description
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We are looking for a dedicated and detail-oriented Credit Controller to join our finance team. The ideal candidate will be responsible for managing the company's credit and collections processes, ensuring timely payments from customers, and maintaining accurate financial records. The Credit Controller will play a crucial role in safeguarding the company's financial health by minimizing bad debts and optimizing cash flow.
In this role, you will be expected to assess creditworthiness of potential and existing customers, set credit limits, and monitor customer accounts to ensure compliance with credit terms. You will proactively communicate with customers to resolve payment issues, negotiate payment plans, and escalate unresolved issues to senior management when necessary. Additionally, you will collaborate closely with the sales and customer service teams to address customer queries and disputes promptly and professionally.
The successful candidate will have strong analytical skills, excellent communication abilities, and a proven track record in credit control or accounts receivable management. You should be comfortable working independently, possess strong organizational skills, and have the ability to prioritize tasks effectively in a fast-paced environment. Familiarity with financial software and proficiency in Microsoft Excel are essential for this role.
As a Credit Controller, you will also be responsible for preparing regular reports on outstanding debts, collections activities, and credit risk assessments. You will analyze financial data to identify trends, risks, and opportunities for improvement, providing valuable insights to management for informed decision-making. Your role will involve maintaining accurate and up-to-date records of customer interactions, payment agreements, and collection activities.
We value individuals who demonstrate professionalism, integrity, and a commitment to excellence. The ideal candidate will have a customer-focused approach, balancing the need for timely collections with maintaining positive customer relationships. You will be expected to handle sensitive financial information discreetly and ethically, adhering strictly to company policies and regulatory requirements.
This position offers an excellent opportunity for career growth and development within our dynamic finance team. We provide ongoing training and support to ensure you have the necessary skills and knowledge to excel in your role. If you are passionate about finance, enjoy problem-solving, and thrive in a challenging yet rewarding environment, we encourage you to apply.
Join our team and contribute to the financial stability and success of our organization. We look forward to welcoming a motivated and skilled Credit Controller who will help us achieve our financial goals and maintain strong relationships with our valued customers.
Responsibilities
Text copied to clipboard!- Evaluate creditworthiness of new and existing customers and set appropriate credit limits.
- Monitor customer accounts to ensure timely payments and adherence to credit terms.
- Proactively communicate with customers to resolve payment issues and negotiate payment plans.
- Prepare regular reports on outstanding debts, collections activities, and credit risk assessments.
- Collaborate with sales and customer service teams to address customer queries and disputes.
- Maintain accurate records of customer interactions, payment agreements, and collection activities.
- Analyze financial data to identify trends, risks, and opportunities for improvement.
- Escalate unresolved payment issues to senior management when necessary.
Requirements
Text copied to clipboard!- Proven experience as a Credit Controller or in a similar accounts receivable role.
- Strong analytical and problem-solving skills.
- Excellent communication and negotiation abilities.
- Proficiency in financial software and Microsoft Excel.
- Ability to work independently and prioritize tasks effectively.
- Strong organizational skills and attention to detail.
- Knowledge of credit management principles and practices.
- Ability to handle sensitive financial information discreetly and ethically.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in credit control or accounts receivable management?
- How do you assess the creditworthiness of a potential customer?
- What strategies do you use to ensure timely payments from customers?
- Can you provide an example of how you handled a difficult customer payment situation?
- How do you stay organized and prioritize tasks in a busy work environment?
